Privacy policy - the site and application

INNOVATE LIVING has created this privacy policy (the "Privacy Policy") to demonstrate our commitment to the privacy of visitors (the “Visitors”) of the INNOVATE LIVING website (the “Site”) and the users (the “Users”) of INNOVATE LIVING mobile application (the “Application”). Because we gather important information from Visitors/Users, we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices.

INNOVATE LIVING will treat your personal information in accordance with the privacy statement in place at the time of collection of such information or as you otherwise consent. By visiting/using the Site/Application, you are agreeing to the terms of the Privacy Policy. We reserve the right to change the Privacy Policy at our sole discretion. It is the responsibility of the Visitor/Users to visit this page to learn about any updates/changes to the Privacy Policy.

When you interact with the Site/Application, we strive to make that experience easy and meaningful. When you come to our Site/Application, our web server uses cookies to improve your interaction with the Site/Application by, for example, remembering your preferences. More specifically, INNOVATE LIVING uses cookies to measure your behavior on the Site/Application and to save personal settings on specific pages. For our customers who login to the INNOVATE LIVING portal, cookies can also be used to save the username and password so that INNOVATE LIVING can process the saved login information and quickly log that customer in. Cookies also help us make sure you are who you say you are after you have logged in. INNOVATE LIVING uses cookies(that only INNOVATE LIVING can read and use) to identify the fact that you are a INNOVATE LIVING customer or a prior Visitor/User (whatever the case may be).Visitors/Users who disable their Web browsers' ability to accept cookies will still be able to browse/use the Site/Application; however, they may lose some of the functionality provided by the use of cookies.

You have the ability to accept or decline cookies. Most web browsers/applications automatically accept cookies, but you can usually modify your browser/application settings to decline cookies if you prefer. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Site/Application and services that depend on cookies.

Clear GIFS (also known as web beacons) are used in combination with cookies to help a site’s/application’s operators understand how visitors/users interact with the websites/application. A clear GIF is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a clear GIF allows the Site to measure the actions of the visitor/user opening the page that contains the clear GIF.

We utilize clear GIFS to measure Visitor/User behavior, to help us improve Visitor/User experience, and to manage Site/Application content. We may use clear GIFS on the Site/Application, in our e-mails, in our advertisements on other websites, or in our advertisements in others' e-mails.

The Site/Application contains links to other non- INNOVATE LIVING   websites /applications. INNOVATE LIVING   is not responsible for the privacy practices or the content of these other websites/applications. Visitors/Users should check the privacy policy statements of these other websites/applications to understand their policies. Visitors/Users who access a linked site/application may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

This Privacy Policy was updated on April 2, 2025